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Contacting Us

Our working hours are Monday-Friday 9am-5pm and we’re always happy to help, so please do get in touch by filling in the form to the right of your screen. We’ll email or phone you to solve your query so please make sure you add your contact details!

Check Your Order Status

Wondering if your order is on its way? You can view your order details and check whether your order has left our warehouse by clicking on the ‘Check My Order Status’ button below.

Check My Order Status

Frequently Asked Questions

We know that you’ll have a few questions about your order and our products so, to save you time, we’ve answered common queries our customer service team are asked each day. All of these queries and answers are on one page so that you can find the information you’re looking for quickly and easily.

Frequently Asked Questions

For questions about an order or for more information about our products please contact us by using the contact form below.

Contact us via the form below

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Need Help?

If you need any help naming your star or have any questions at all, our Customer Service team is on hand to help. You can contact us via our help form, or if you prefer you can call a member of our team on:

01455 845 541

Contact Us

Tel: 01455 845 541
Fax: 01455 850 443
Contact Us

Our Guarantee

If you are unhappy with your gift for any reason, simply return it to us in its original conditional within 30 days for a refund. Full details can be found in our FAQ section.

We accept the following credit / debit cards & PayPal. All transactions are processed securely and are protected by Verified By Visa & Mastercard.