By proceeding through the ‘checkout process’ and ticking the ‘Accept’ tick-box regarding these Terms and Conditions, you agree to these Terms and Conditions, and you are making an offer to purchase goods which, if accepted by Star Listings International, will result in a binding contract.
Your completion of the checkout process does not, however, constitute Star Listings International acceptance of your order. Payment will be taken from your debit/credit card and an acknowledgment of receipt of your order will be emailed to you. Acceptance of your order and the formation of a contract between you and Star Listings International will take place on dispatch to you of the products ordered, unless Star Listings International has notified you that they do not accept your order, or you have cancelled it (please refer to Returns and Refunds).
Whilst your debit/credit card will, therefore, be debited before the contract is formed, if your order is ultimately rejected, a full refund will be made immediately.
If for some reason you do not receive an email acknowledging receipt of your order, yet your credit/debit card has been debited, please notify Star Listings International without delay.
It is your responsibility to choose a suitably strong password and personal username to prevent unauthorised access to your account. Please keep these confidential and secure. All activity that takes place through your account is your responsibility. If you believe that your username or password has become known to, or is being used by, people other than you, please inform Star Listings International immediately.
Personal and credit/debit card details supplied by you must be correct and valid and such that you are authorised to use.
Pricing includes VAT (where applicable) at the current rate. Prices may be updated periodically and this may affect orders already in the system. If so, Star Listings International will inform you of the revised price before dispatching your order; you may then choose to accept or decline the order.
Payment is carried out through secure gateways using Stripe & PayPal. These are world-recognised and established companies that accept all major credit and debit cards.
While Star Listings International tries to ensure that all prices on their website are accurate, errors may occur. If they discover an error in the price of goods you have ordered, they will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If they are unable to contact you, they will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
If you wish to cancel an order you have made, please contact Star Listings International immediately. If Star Listings International accepts the cancellation of your order, and you have already paid for the goods, you will receive a full refund.
Returns and Refunds
To return your order please send your Gift Set to the address below within 28 days of receiving your order.
Word & Gifts Ltd
The Barns rear of Cottage Farm
Return postage back to us must be paid by the buyer. This is non-refundable.
Once we've received your order back to our offices we will issue a refund (minus a 20% restocking fee) within 3-5 working days. You will receive an email once your refund has been processed.
Your Star will be removed from The International Star Register at the point of refund.
- We have a 20% restocking fee for all Gift Sets - this is due to the personalisation associated with materials and admin costs.
- Shipping costs are not refundable & return-shipping costs will be the responsibility of the buyer.
All contents on these web pages is copyright to Star Listings International (including, but not limited to, all text, copy, logos, pictures, source code, design). Unauthorised use of any of the contents without written permission from Star Listings International is prohibited.
Accessing this website is at your own risk; Star Listings International does not guarantee that it is entirely error-free, despite comprehensive checking of facts and content. Star Listings International will not be held liable for mistakes and misleading statements that are entirely accidental.
Star Listings International is not liable for the content of any third-party websites even if linked from this website, and will not be held responsible for your protection and privacy on those websites.
Any liability under these Terms and Conditions cannot exceed the total price of your order.
Star Listings International is not responsible for any business loss or damage, which does not result directly from their actions, or that was not foreseeable at the time of ordering.
These Terms and Conditions are subject to review from time to time.