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Website Security

Star Listings International are committed to safeguarding your security and privacy. We use 256-bit SSL Software to encrypt your credit/debit card information when you place an order on our secure server, which means that only we are able to decrypt the information in order to process your transaction. Payments are handled by a third party gateway (Stripe), which means we as a company do not store or hold any card details on our server. 

After you click on the "Order Basket" button, secure pages are indicated by:
• the web address changing from "http://" to "https://"; and
• a "padlock" symbol (or key) in the top left-hand address bar of your web browser.

In the unlikely event of unauthorised use of your credit or debit card for a purchase on our website, most banks and card issuers cover the charges. If you feel that you have been the victim of fraud, please contact your banking institution immediately, and then let us know.

Any information that we request from you to process your order or register to the site will not be passed on to parties outside the Star Listings International organisation.


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Need Help?

If you need any help naming your star or have any questions at all, our Customer Service team is on hand to help. You can contact us via our help form, or if you prefer you can call a member of our team on:

01455 845 541

Contact Us

Tel: 01455 845 541
Fax: 01455 850 443
Contact Us

Our Guarantee

If you are unhappy with your gift for any reason, simply return it to us in its original conditional within 30 days for a refund. Full details can be found in our FAQ section.

We accept the following credit / debit cards & PayPal. All transactions are processed securely and are protected by Verified By Visa & Mastercard.